WARNER MUSIC GROUP PULSE PRIVACY NOTICE

Update Date: June 2025

1. INTRODUCTION

This Privacy Notice applies when you sign up for, use and access the WMG Pulse app. A platform for artists and their teams to access performance metrics, financial information, and other relevant content. It describes our practices in connection with how we collect, use and disclose the personal information of:

  • artists, feature artists, songwriters and producers (together “artist”); and
  • Staff and artist support including managers and professional services who either who work for an artist, or for WMG in relation to an artist.

The company responsible for controlling how your personal data is used will depend on which Warner Music Group (WMG) entity you have entered into an agreement with. For further information regarding WMG entities and affiliates, please refer to the list and location of our entities here.

This notice covers your personal information in relation to the app and not our broader relationship with you, which is covered in the Artist Privacy notice available here, or your relevant staff privacy notice.

2. HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION. INTRODUCTION

We collect personal information about you, either directly from you or a third-party source, depending on how you interact with us. For example, we may collect your information from your agent or representative, royalty collection societies, social media platforms, e-commerce platforms, digital service providers (DSPs) and streaming services.

GRID

Information we useHow we use your informationOur lawful bases
Identification Information:
Your name and surname, professional name(s), date of birth and contact details including your address, email and telephone number).
Depending on your age, we may also need information about your legal guardian.		To manage the contractual relationship between you and WMG.We need this information to enter into and carry out a contract with you.
We also need this information to comply with our legal obligations.
Representatives Information:
The name, surname and contact details (email, telephone number, address) of your legal and professional representatives, including lawyers, agents and personal managers.  		To maintain a working relationship with our artists and their representatives as well as to know who to grant access to the app to.We have a legitimate business interest in maintaining an effective working relationship with our artists and their representatives.
Contractual Information:
Information related to your agreements with us and third parties such as your agents and representatives, including terms of the agreements and related information.		To manage, carry out and document the contract between you and WMG.We need this information to enter into and carry out a contract with you.
We also need this information to establish and defend against legal claims.
Recording and Performance Information:
Information about your recordings, performances and audience data, tours and schedules, ticketing and sales.		To manage the contractual relationship between you and WMG.We need this information to enter into and carry out a contract with you.
Image, Identifiers and Branding:
Your voice, photographs, videos, and other media featuring you.
Information about your image, brand, public persona, likeness, characters, trademarks and similar identifiers.		We use this information to show you content relating to you in the app.  We need this information to enter into and carry out a contract with you.
Social Media and Online Presence:
Information about your media accounts, website, streaming profiles (including TikTok, Instagram, Spotify, YouTube, SoundCloud, Facebook and Deezer), audience metrics and online presence.		To manage the contractual relationship between you and WMG, and to provide performance metrics via WMG Pulse,We need this information to enter into and carry out a contract with you.
In addition, we have a legitimate business interest in undertaking marketing and PR activities.
Rights, Royalties and Earnings:
Information about your rights ownership (e.g., in recordings and/or musical compositions), royalties, earnings, royalty account status (including statements, balances, and transaction details), tax information related to royalties, and payment information for royalty distributions. This includes performance metrics (such as sales figures, streaming counts, and audience data from DSPs) and related identifiers for recordings, works, and streaming services necessary to calculate, report, and provide insights into such earnings via WMG Pulse.		To manage the contractual relationship between you and WMG, and to ensure that copyright works are correctly credited, and rights managed appropriately.We need this information to enter into and carry out a contract with you.
In addition, we have a legitimate business interest to ensure that copyrighted works are correctly credited and that we manage the rights of our artists appropriately.
Account & App-Usage Information: 
Username, password or single-sign-on token, work or personal email address, device identifiers, IP address, time-stamps, security logs, in-app clickstream, push-notification settings, feedback or support tickets.		To create and secure your WMG Pulse account and let you sign-in.
To monitor the service, detect fraud and keep our systems safe.
To analyze usage and improve WMG Pulse features.		We need this information to enter into and carry out a contract with you.
We also have a legitimate business interest in safeguarding and improving our digital services.
Account/App Preferences:
Language settings, dashboard layout configurations, data and analytics display preferences, content filter settings, feature customization choices, communication and notification preferences (for push, email, or in-app alerts), and other user-configurable application settings.		To personalize your in-app experience, configure your dashboard, and manage any notification settings.We need this information to enter into and carry out a contract with you.
We also have a legitimate business interest in providing a customized and user-friendly experience.
Staff Login & Work Information (Staff only): 
work-email address, name, role, department, Pulse-usage logs and device information.		To grant Staff users access to WMG Pulse, administer user permissions and audit internal use.We need this information to enter into and carry out an employment or services contract.
We also have a legitimate business interest in securing our systems and monitoring authorized use.
3. HOW LONG WE KEEP YOUR INFORMATION

We will keep your personal information for as long as we have a need to do so, to carry out the purposes set out above. We will only keep your information if we are permitted to do so by applicable law and will securely delete your information when it is no longer needed.

  • The length of time we have an ongoing relationship with you;
  • Whether there is a legal obligation to which we are subject, for example where certain laws require us to keep records of your information for a certain period before we can delete them (such as where we are required to conduct statutory audits);
  • Whether retention is advisable in light of our legal position (such as regarding applicable statutes of limitations, litigation or regulatory investigations); and
  • Any guidelines issued by relevant legal and data protection authorities.
4. WHO WE SHARE YOUR PERSONAL INFORMATION WITH

We may share your information with our internal group of companies and WMG affiliates for the purposes described in this Privacy Notice. You can consult the list and location of our affiliates here.

WMG may also disclose your Personal Information to certain entities or persons that provide services to help us to provide you with our services or those who qualify as data processors including:

  • Collecting management organisations, independent management entities or other rights management entities;
  • Organisations and participants in the exploitation of recordings, works and/or other related materials (including by way of example: producers, managers, representatives, and publishers);
  • Tax authorities, tax and debt managers;
  • Social media platforms, e-commerce platforms, DSPs and streaming services;
  • Media partners, marketing and PR agencies, marketing content tools providers; and
  • Web support and content hosting companies.

We may share your personal information with our group of companies, affiliates and service providers who may be located outside of the country you live in, including transfers to the United States. Where this is the case, we use safeguards such as standard contractual clauses to protect your personal information.

We also use and disclose your personal information as necessary or appropriate, when we have a legal obligation or legitimate interest to do so:

  • To comply with applicable law.
    • This can include laws outside your country of residence.
  • To respond to requests from the public and government authorities.
    • These can include authorities outside your country of residence.
  • To cooperate with law enforcement.
    • For example, when we respond to law enforcement requests and orders.
  • For other legal reasons.
    • To enforce our contract(s) with you
    • To protect our operations or those of any of our affiliates or artists;
    • To protect our rights, privacy, safety or property, or that of our affiliates, our artists, you or others; or
    • To allow us to pursue available remedies or limit the damages that we may sustain.
  • In connection with a sale or business transaction.
    • We have a legitimate interest in disclosing or transferring your Personal Information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings). Such third parties may include, for example, an acquiring entity and its advisors.
5. HOW WE PROTECT YOUR INFORMATION

We are deeply committed to safeguarding your personal information. To ensure its protection, we have implemented technical and organisational measures, including strict access controls and staff training.

6. YOUR PRIVACY RIGHTS

Depending on your jurisdiction, you may be able to exercise certain rights in relation to your personal information, such as the right of access, the right to rectification, the right to erasure, the right to restrict processing, the right to data portability and the right to object to processing and erasure. To exercise your rights, you may contact us at: [email protected]

Depending on where you reside, you may also have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

When contacting us, please clarify what WMG entity you have a contract with, what right(s) you wish to exercise, and what actions you would like us to take concerning your personal information.

7. UPDATES TO THIS PRIVACY NOTICE

We may change this WMG Pulse Privacy Notice at any time. We will notify you of any significant changes where we have a relationship with you and otherwise post updated versions on our website from time to time. Please refer to our “Last Updated” legend at the top of this page to see when this Privacy Notice was last revised. Any changes to this Privacy Notice will become effective when we make the revised Privacy Notice available on this page.

8. CONTACTING US

If you have any questions or concerns about this Privacy Notice or our data processing practices, please contact us by email at [email protected].

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